Terms & Conditions

1. Terms and conditionsThese Terms and Conditions of Supply apply to:

1) all agreements concerning the Daphne’s Diary products: by Daphne’s Diary B.V., Diependaalselaan 3a, 1213 TD, Hilversum, The Netherlands, Chamber of Commerce number: 33.13.30.64 in Amsterdam, the Netherlands, VAT number: NL002706660B01, hereinafter also referred to as ‘Daphne’s Diary’;2) all agreements concerning the supply of individual Daphne’s Diary magazines and items; concluded via the website www.daphnesdiary.com (hereinafter: the ‘Website’). Orders made via the Website are processed by Daphne’s Diary, Hilversum, The Netherlands.1.2 By concluding an agreement with Daphne’s Diary, the customer is deemed to accept these Terms and Conditions.1.3 Daphne’s Diary warrants that the items supplied are in accordance with the agreement and meet the specifications stated in the offer.1.4 Deviations from the provisions of these Terms and Conditions of Supply are only permitted if explicitly agreed in writing; in that case, the other provisions of these Terms and Conditions of Supply will remain in full force and effect.1.5 The customer must be at least 18 years of age.1.6 Daphne’s Diary reserves the right to add changes to these Terms and Conditions of Supply, so please check these terms and conditions regularly.

2. Other questions and/or commentsQuestions and/or comments regarding the website of Daphne’s Diary can be send to:

Daphne’s Diary B.V.Attn. Daphne’s Diary ShopDiependaalselaan 3a1213 TD HilversumThe NetherlandsOr send an email to Daphne’s Diary: [email protected]Subscriptions for magazine in the English languageswww.expressmag.com (USA – Canada)www.uniquemagazines.uk (UK – Australia – New Zealand)

1. Orders1.1 Individual issues of a magazine and other items can be ordered via the facilities offered to that end on the Website (‘Orders’).1.2 If Daphne’s Diary accepts an Order, Daphne’s Diary will send the customer confirmation using the email address provided by the customer on the order form.1.3 Daphne’s Diary has the right to refuse Orders without stating reasons.1.4 Consumers’ statutory right of withdrawal is excluded for individual magazines.
2. Prices2.1 The prices and any delivery or other costs in respect of the magazines and items offered on the Website are made known by Daphne’s Diary on the Website or through another means of communication.2.2 Unless stated otherwise on the Website, any discounts or special offers cannot be combined.2.3 All prices and stated costs charged by Daphne’s Diary are in euros and include VAT.2.4 Daphne’s Diary reserves the right at all times to unilaterally terminate, interrupt or change any promotional offer without prior notice and/or to change the terms and conditions and/or the products/prices of any offer if the circumstances so require, without incurring any obligation vis-à-vis the customer to pay damages.
3. Method of payment3.1 The purchase amount must be paid by means of one of the payment methods offered on the Website, unless agreed otherwise.
4. Delivery4.1 Daphne’s Diary’s individual magazines are delivered in almost all the countries worldwide. If the magazine does not arrive or arrives in a damaged condition, the consumer may send an email to [email protected] Any failure to deliver within the delivery period does not entitle the consumer to claim damages, to terminate any agreement or to take any other measures against Daphne’s Diary, except in the event of wilful conduct or deliberate recklessness on the part of Daphne’s Diary or its management.

Daphne’s Diary is responsible for processing the customer data collected when new orders are taken out, including for the purposes of:i) keeping records of all customers;ii) categorising customers according to, for example, age, sex and interests, or creating a customer profile that Daphne’s Diary can use to align its products, services and offers with the (derived) wishes;– making relevant Daphne’s Diary offers.

1. LiabilityDaphne’s Diary is only liable for any damage suffered by the customer if this damage can be attributed to Daphne’s Diary or if Daphne’s Diary bears the risk of this damage pursuant to statutory provisions. Daphne’s Diary is not liable for any damage resulting from the customer’s use of an item supplied by Daphne’s Diary, unless Daphne’s Diary is liable on the basis of provisions on product liability within the meaning of Article 6:185 et seq. of the Dutch Civil Code. Daphne’s Diary is not liable for any damage if it is caused by non-performance resulting from force majeure. Force majeure exists if the non-performance is the result of circumstances beyond Daphne’s Diary’s control, including in any event: war or similar situations, riots, sabotage, boycott, strike, sit-in, blockade, sickness of Daphne’s Diary staff, failures by Daphne’s Diary’s suppliers and/or carriers, government measures (including measures taken by a foreign government) such as transport, import or manufacturing restrictions, natural disasters, bad weather conditions, lightning strikes, fire, explosion and emission of hazardous substances or gases. Nothing of the above applies in the event of wilful conduct and/or gross negligence on the part of Daphne’s Diary. Such wilful conduct or gross negligence on the part of Daphne’s Diary must be proven by the customer. Daphne’s Diary is not liable for any damage arising later than 3 months after delivery of the item that is not reported to Daphne’s Diary in writing within 14 days of its discovery. In the event that the damage arises at a later time, Daphne’s Diary will inform the customer upon request about any options for recovering the damage from the supplier. The customer is not permitted to set off any alleged claim for damages against any amount that the customer owes Daphne’s Diary. The product terms and conditions, including other prices, are subject to any evident misprints and typesetting errors.
2. Other provisionsThese Terms and Conditions of Supply are governed exclusively by the laws of the Netherlands. The Amsterdam District Court has exclusive jurisdiction to examine any disputes.