FAQ

Webshop

Please send an e-mail with the correct address and your order number to [email protected].

Every order will be processed within three business days. Shipments for Europe have a transit time of 1-2 business days. Shipments outside of Europe have a transit time of about a week. Please note: during ‘Black Friday’ and Christmas for example the shipments can be delayed.

Please make a picture of the wrapping and products and send them to [email protected].

The products can be delivered everywhere.

Please subscribe to the newsletter and stay informed of all promotions.

Please contact the local transport company to get the shipment delivered.

Please send an e-mail to [email protected]. If your order has not been shipped yet, your order can be cancelled.

Please make a picture of the received items and your order number and send them to [email protected].

The reset e-mail is marked as spam. Please note the e-mail is save and you can open it from your spam.

Subscription

Every subscriber gets a discount for subscribing. It is not possible to get a second discount on your subscription.

The magazine comes out eight times a year (every 6-8 weeks). You can decide from which issue you would like to start your subscription.

You can find the current subscriptions costs on the subscribe page.

Do you live in the Netherlands, Belgium or France? Please send an e-mail to [email protected]. Do you live in Germany, Austria of Switzerland? Please send an e-mail to [email protected].

Do you live in the Netherlands, Belgium or France? Please send an e-mail to [email protected]. Do you live in Germany, Austria of Switzerland? Please send an e-mail to [email protected].

The magazine comes out in Dutch, English, German and French. Do you live in the Netherlands, Belgium or France? Please send an e-mail to [email protected]. Do you live in Germany, Austria of Switzerland? Please send an e-mail to [email protected].

Yes, you can. The subscription is a lovely gift for your spouse or another family member.

 

Yes, a gift subscription will stop automatically. You do not have to do anything for this.

Daphne’s Diary

The first edition came out in May, 2012.

The magazine comes out eight times a year.

You can buy the magazine online in your local book stores or at the bigger supermarkets.

You can only buy the older issues that are still available in our web shop.

The magazines for Australia are being transported by boat. Therefore they have a longer transit time. Australia is more or less two months behind. Daphne is searching for a different solution.

Besides the magazine, each year the Daphne’s Diary Journal appears in stores. All the other products are only for sale in the web shop.

In the United States you can buy the Diary Journal at Barnes & Noble and Jo Anns.

No, you are not allowed to use the images of Daphne’s Diary if you intend to sell them. Even if you changed the design. Daphne has all the rights on all her images.